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TECHNICAL SUPPORT

Please call our helpline.

HELPLINE: +61 3 9090 3055

  • We will notify you of our receipt of the call and the timing to resolve the issues. The timing of our response will depend on the urgency of the problem and naturally urgent support calls are addressed immediately and given priority. Most support calls are handled over the phone and also can be addressed via remote support, where the help desk support will login to the client computer and operate the machine as if they were sitting in front of it. Thus quite often eliminating the need for slow and costly on site support.
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